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FAQ

 

  • Is everything made in Portugal?

Every single item available for purchase on this website was made in Portugal.

 

  • How do I measure the bed?

Measure the width and the length if you are buying a bedspread be sure to measure the drop that you want to cover, if buying fitted sheets and mattress protectors ensure that you measure the mattress depth.

 

  • How can I be sure I get the correct size?

If unsure after measuring contact us you sizes we will double check it all for you.

 

  • Are your products machine washable?

Yes you can fit all our products into an ordinary washing machine.

 

  • Are your products pre-shrunk?

Yes our products are pre shrunk but cotton goods can always shrink slightly on the first wash. To ensure long lasting usage we oversize our products to allow for shrinkage

 

  • Do you supply extra large bedspreads?

Yes we stock sizes from 1.80cm wide up to 3.00m wide, length is ways 2.60 long or 2.70 m long because of loom sizes.

 

  • Do you supply sizes that you do not have online ?

Yes we can supply most sizes to order with minimum amounts of ten per size.

 

  • How long does it take to be delivered?

We process and ship orders within the first 3 working days after purchase. Delivery times typically range from a few days to up to two weeks, depending on your location. However, please allow up to one month for your order to arrive. If a longer delivery time is anticipated, we will inform you at the time of ordering.

 

  • How can I get free delivery?

We provide free delivery throughout Portugal and Spain. However, please note that if goods are returned to the shop due to a change of mind or any reason other than damage, we reserve the right to charge a delivery fee.

 

  • Do you deliver to the UK?

Please note: United Kingdom Shipping: Please be aware that we have experienced delays to the UK since to new Brexit rules. Delays caused by customs can make your delivery later than expected. We do not take responsabilities for customs delays or / and charges.

 

  • If I do not like it can I exchange?

Our return policy permits returns within 14 days of purchase. To qualify for a refund, items must be unused, in their original packaging, and include the original receipt. For hygiene reasons, pillows must also be returned unused and in their original packaging. Please note that return postage costs are the customer’s responsibility. Refunds will be issued via bank transfer, with any applicable bank charges and postal fees deducted from the refund amount.

 

  • How long do the sheets last for?

Our sheets last for a min. Of 12 years even with laundry washing.

 

  • Do you stock same products on a yearly basis?

Many of our designs have been in stock for over 20 years, we buy from same suppliers.

 

  • I have an awkward size bed can you order bedding for me?

Yes please email us direct on information@bedspreadsportugal.com for more information.

 

  • Are the bedspreads Matelasse?

Yes they are export quality of 400gms Egyptian Cotton Matelasse.

 

  • Do you supply goose down pillows and duvets?

Yes we buy direct from the best factory in Portugal supplying these. No toxins, guaranteed.

 

  • How long have you been selling these products?

We began in 1991 selling just Bedspreads , since then we have rapidly expanded to sell everything needed in home textiles

 

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