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FAQ

 

  • Is everything made in Portugal?

Yes! Every single item available for purchase on our website is proudly made in Portugal.

 

  • How do I measure the bed?

To ensure the perfect fit:

  • Bedspreads – Measure the width, length, and desired drop to cover the sides.

  • Fitted sheets & mattress protectors – Measure the width, length, and depth of your mattress.

 

  • How can I be sure I get the correct size?

If you’re unsure after measuring, simply contact us with your bed’s dimensions, and we’ll double-check everything for you.

 

  • Are your products machine washable?

Yes, all of our products are designed to fit in a standard washing machine.

 

  • Are your products pre-shrunk?

Yes, our products are pre-shrunk. However, as with all cotton goods, slight shrinkage may occur after the first wash. To compensate for this, we intentionally oversize our products.

 

  • Do you supply extra large bedspreads?

Yes, we stock bedspreads ranging from 1.80m to 3.00m wide, with lengths of 2.60m or 2.70m, depending on loom sizes.

 

  • Do you supply sizes that you do not have online ?

Yes! We can provide most custom sizes upon request. A minimum order of 10 per size is required.

 

  • How long does it take to be delivered?

We process and ship orders within three working days after purchase. Delivery times vary based on your location:

  • Portugal and Spain - Typically arrive 1 to 2 business days. 

  • European deliveries – Typically arrive within 7 to 10 business days.

  • International orders – Estimated delivery time is 2 to 3 weeks.

 

  • How can I get free delivery?

We provide free delivery throughout Portugal and Spain. However, please note that if goods are returned to the shop due to a change of mind or any reason other than damage, we reserve the right to charge a delivery fee.

 

  • Do you deliver to the UK?

Please be aware that we have experienced delays to the UK since to new Brexit rules. Delays caused by customs can make your delivery later than expected. We do not take responsabilities for customs delays or / and charges.

  • Do you deliver to the United States?

Yes, we do ship to the United States. However, please note that due to recent tariff changes, your order may be subject to customs charges and potential delivery delays. These charges are the responsibility of the customer and are not included in the purchase price.

 

  • If I do not like it can I exchange?

Our return policy permits returns within 14 days of purchase. To qualify for a refund, items must be unused, in their original packaging, and include the original receipt. For hygiene reasons, pillows must also be returned unused and in their original packaging. Please note that return postage costs are the customer’s responsibility. If you're located in Portugal or Spain, return shipping costs for exchanges due to personal preference will be the customer's responsibility. Refunds will be issued via bank transfer, with any applicable bank charges and postal fees deducted from the refund amount. 

 

  • How long do the sheets last for?

Our sheets last for a min. Of 12 years even with laundry washing.

 

  • Do you stock same products on a yearly basis?

Many of our designs have been in stock for over 20 years, we buy from same suppliers.

 

  • I have an awkward size bed can you order bedding for me?

Yes please email us direct on information@bedspreadsportugal.com for more information.

 

  • Are the bedspreads Matelasse?

Yes they are export quality of 400gms Egyptian Cotton Matelasse.

 

  • Do you supply goose down pillows and duvets?

Yes we buy direct from the best factory in Portugal supplying these. No toxins, guaranteed.

 

  • How long have you been selling these products?

We began in 1991 selling just Bedspreads , since then we have rapidly expanded to sell everything needed in home textiles

 

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